Shipping information


SHIPPING METHOD
Every pair of shoes we sell in our web shop is shipped with DHL's green shipping option; DHL GoGreen.
With GoGreen your order is delivered carbon neutral at no extra costs. Resulting in less negative impact on the environment.

Improving the success rate of the first delivery attempt and offsetting the environmental impact of shipping are key here.
To be clear: you don't have to manually select the green shipping option or pay extra for it, green shipping is our standard shipping option.
When nobody is home, the package will be delivered at one of your neighbours, or it will be sent to a DHL pick-up point.


FREE SHIPPING

We do not charge shipping costs for any EU countries to which we ship.


DELIVERY TIME - THE NETHERLANDS
For orders within the Netherlands the delivery time is 1-2 working days.
Dutch orders placed before 2:30PM CET on Monday to Friday will be shipped the same day with DHL GoGreen.
All orders will be shipped with track-and-trace codes which you will receive in your email.


DELIVERY TIME - EUROPE

Orders for delivery outside the Netherlands but within Europe will be delivered within 2-5 working days with DHL GoGreen.
All orders will be shipped with track-and-trace codes which you will receive in your email.


COUNTRIES
These are the countries we currently ship to:
  • Belgium
  • Bulgaria
  • Denmark
  • Germany
  • Estonia
  • Finland
  • France
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Croatia
  • Latvia
  • Lithuania
  • Luxembourg
  • The Netherlands
  • Austria
  • Poland
  • Portugal
  • Romania
  • Slovenia
  • Slovakia
  • Spain
  • Czech Republic
  • Sweden

QUESTIONS?
Get in touch with our customer service!
T:  +31 (0) 495 851 076
E: info@filmorebrand.com
Chat available from 9:00AM - 5:00PM