How can I track my order?

You will receive an order confirmation e-mail once your payment has been completed.
Once the order has been registered with DHL, you will receive a track-and-trace e-mail to track the shipment.

Which party do you deliver with?

Every pair of shoes we sell in our web shop is shipped with DHL's green shipping option; DHL GoGreen.  
Improving the success rate of the first delivery attempt and offsetting the environmental impact of shipping are key here.
To be clear: you don't have to manually select the green shipping option or pay extra for it, green shipping is our standard shipping option.
When nobody is home, the package will be delivered at one of your neighbours, or it will be sent to a DHL pick-up point.

What are the shipping costs?

We do not charge shipping costs for any EU countries to which we ship.